Privacy policy

Last updated: 1st October 2025
At Sage & Lune, we respect your privacy — and protect it with care. This Privacy Notice outlines how your personal information is collected, used, and stored when you interact with our website, place an order, or sign up for updates.

By using our site, you agree to the terms set out below.

What We Collect

When you place an order or interact with our website, we may collect the following:

  • Your name and contact information (e.g. email address, shipping/billing address)
  • Order details and payment information (processed securely by trusted third-party payment providers - we do not store your card details)
  • Communication preferences (if you’ve opted into marketing)
  • Technical data, including IP address, browser type, and device — collected via cookies (see below)

Why We Collect It

We collect and process your information to:

  • Fulfil and deliver your orders
  • Respond to customer service queries
  • Comply with legal obligations (e.g. tax records, fraud prevention)
  • Send occasional marketing emails and offers, only if you’ve given us permission

We only keep your data for as long as it’s necessary — for example, to complete your order, or for legal and accounting purposes.

Marketing (Optional)

We may email you from time to time with soft offers, slow-living updates, and product news — but only if you’ve actively subscribed.

You can unsubscribe at any time by clicking the link in any marketing email or contacting us directly at hello@sageandlune.com.

🍪 Cookies

We use small, essential cookies (the digital kind — no edible flowers here) to help our website run smoothly, remember your preferences, and improve your browsing experience.

These cookies don’t collect personal data unless you actively provide it. You can manage or disable cookies via your browser settings.

Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or update your information
  • Request that we delete your data, where legally permissible
  • Object to or restrict how your data is processed
  • Withdraw your consent for marketing at any time

To exercise any of these rights, simply contact us at hello@sageandlune.com.

Data Security

We take your data seriously. All personal information is handled securely and in accordance with UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018.

Your information will never be sold or shared with third parties for marketing purposes. Where necessary (e.g. to fulfil your order), we work only with trusted partners who meet GDPR standards.

Contact Us

If you have any questions about your privacy or how we handle your data, we’re here to help:

Email: hello@sageandlune.com
Business Name: Sage & Lune